Effective Date: March 31, 2026

1. Information We Collect

We may collect the following information from program participants, applicants, and referrals:

Full name

Phone number

Email address

Mailing address

Program-related information (intake details, referrals, assessments)

Communication history (SMS, email, forms submitted through our website

2. How We Use Your Information

We use collected information to:

Provide transitional housing and support services

Communicate program updates, appointment reminders, and important notifications

Respond to inquiries and referrals

Maintain internal records and improve our services

Comply with legal and regulatory requirement

3. SMS Opt-In & Communication Details 

By providing your phone number and opting in, you consent to receive SMS messages from GriffinHearts LLC, which may include:

Appointment reminders

Program updates

Housing placement notifications

Service-related communications

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

4. No Sharing of SMS Opt-In Data

GriffinHearts LLC does NOT sell, rent, or share SMS opt-in data or phone numbers with third parties or affiliates for marketing purposes.

Your SMS consent is used solely for communication related to GriffinHearts services.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

Improve user experience

Analyze website traffic and usage

Optimize website functionality

You can modify your browser settings to decline cookies if preferred.

6. Data Security Practices

We implement appropriate safeguards to protect your personal information, including:

Secure data storage systems

Restricted access to sensitive information

Administrative and technical security controls

While we strive to protect your data, no system can guarantee absolute security.

7. User Rights & Choices

You have the right to:

Opt out of SMS communications at any time by replying STOP

Request access to your personal data

Request corrections or updates to your information

Request deletion of your personal data where applicable

To make a request, contact us at:
[email protected]

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Information

GriffinHearts LLC
Email: [email protected]
Website: https://griffinhearts.org